How FRONTIR™ works: from first call to close
Ready before it happens
FRONTIR™ provides policyholders with a user interface so they can access tailored services from selected specialists. Services are matched according to the company's sector, size and cover, and can be engaged directly via the platform.
One call
When something goes wrong there is one number to call. Our AI hotline runs 24/7/365, in any language and any script, and takes the minimum details needed to start the response. Onti™ turns the call into a clear record, so nobody has to repeat the story.
Summary
Cover
Next steps
One tap to engage
Details reach your insurer immediately and your broker stays in the loop. Each incident is matched to the right specialists, automatically or by your insurer's own playbooks, reflecting location, sector, size, the data at risk and language. Rates are visible before anyone is engaged, and one tap instructs the whole team at once.
Orchestrated to close
Every firm and every stage in one place, with the right view and access for each party. Specialists are offered standardised playbooks to ensure compliance with service level requirements and get prompts that keep their team and response on time. Onti™ takes care of repeatable admin, and the tracker keeps you and your insurer up to date at every stage. It all works with tools you already use.
A memory that compounds
Each incident helps to set expectations for the next. The more FRONTIR™ handles, the more it knows about what works: which specialists suit which incidents, how long each stage takes and what it costs. That data supports the industry and gets you back to business quicker.
